Supply chain failure case studies

As a rule, hardware is hard. What we typically have to go on are rumors and vague official statements. Such is life for consumers in the 21st century — corporate transparency, but only up to a certain point.

What happened? The Wall Street Journal cited issues with shooting sound to both earbuds simultaneously and problems playing audio on just one of them if the other is lost. Facebook start taking preorders for the first consumer version CV1 of the Oculus Rift virtual reality VR headset at 8 a.

Within minutes, the Rift sold out. Facebook communicated that all orders other than the earliest ones would ship in May, prompting considerable frustration on the part of people who wanted their headset right away.

The first preorders did end up shipping at the end of March as planned.

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But in May, supply was still very limitedeven as Facebook was beginning to sell the Rift in stores. Oculus VR announced the first and second developer kits before Facebook acquired it in We apologize for the delay getting Rifts to your doorstep. This person blamed Microsoft for not delivering those products on time. The post was ultimately marked as a fake by Reddit user TheTwistgibber. The NES Classic, with its built-in collection of 30 vintage games, is just right for indulging in s nostalgia.

Supply chain case studies

So practically everyone wants one. Some people think Nintendo intentionally keeps supply from meeting demand — after all, it happened with the Wii and the Wii U. This keeps people lusting after the devices, as media outlets continue to report on shortages. Nintendo is aware of the supply-demand imbalance. Amazon, which has been selling its own hardware since remember the original Kindle? But a lot of people have said nice things about the Echo smart speaker this year, and Google validated the category by releasing a competitor called the Home.

Amazon did have a warning of sorts that demand would be strong this holiday season. Not only were Echo device sales on Thanksgiving weekend seven times higher than at the same time last year, the Echo and Echo Dot were also among the four most popular products on Amazon altogether, the company said on November Some phones have arrived late.

Apple's physical store in San Francisco's Union Square neighborhood. Above: Oculus Rift. Lockdown got you stressed?

supply chain failure case studies

Now's the perfect time to try meditation with this top-rated app.Case studies are laboratories where you apply what you learn in lectures and readings to solve supply chain problems in highly realistic simulations. You are welcome to use any or all of them as you wish you can also create your own case studies or we can create them for you. They are listed in the three categories. As you work with these cases you will gain an intuitive understanding of supply chain dynamics and develop the analytical skills for designing and managing real supply chains.

Work individually at first, not in groups, on the three challenges shown in the online intro to this case. That's how you learn to use the software, and how to use simulations to analyze and design supply chains.

Then you are ready to work in groups or work on more advanced cases. Click on the case studies below to see a description and introduction to each case. The humanitarian supply chain is to support the refugees, and the military supply chain supports the military organizations that provide protection for the humanitarian mission. Every case study has a main theme or concept that it illustrates.

Supply Chain Management Case Studies

You will be challenged to use knowledge acquired in lectures and readings as well as your real-world experience to expand and re-design the supply chains in these case studies. In the commercial supply chain cases you need to improve and expand the supply chains to support new stores and still keep operating costs and inventory as low as possible.

In cases that deal with humanitarian or military missions you need to create supply chains to deliver the right supplies to the right locations when they are needed, and do so at a reasonable cost. The best case to start with is Cincinnati Seasonings after working through the three challenges presented in the online introduction to this case you will be ready to handle further challenges in this case or move on to more advanced cases.

Load the Cincinnati Seasonings supply chain model into your account and open it in your Edit screen to see the initial supply chain drawn on a map. It is composed of one factory, a distribution center DC and three stores. Notice the accordion menu on the right side of the screen; click on the menus for products, facilities, vehicles and routes to see information about these entities.

The simulation begins and runs through some number of days; daily simulation results are displayed in graphic and numeric displays on the right side of the screen. Then a point of failure is found — a facility runs out of one or more products, or a facility accumulates too much inventory and runs out of storage space. The Edit and Simulate screens are now both open and shown below — each screen is in its own browser tab. As problems are found in the simulations, you make decisions about how to fix them.

Flip back and forth between the browser tabs with your Edit screen and your Simulate screen.Explore the benefits of membership. Kering and its family of Italian brands—Bottega Veneta, Gucci, Kering Eyewear, and Pomellato—partnered with BSR to understand the status of women working in their Italian luxury supply chain and identify opportunities to support gender equality in the country. Read More. Human Rights Supply Chain. Healthcare Procurement Supply Chain.

Over the past few years, BSR has helped dozens of companies improve supply chain greenhouse gas performance in China through a portfolio of initiatives. Climate Change Supply Chain. BSR's Clean Cargo Working Group, founded 10 years ago, now works with 85 percent of the container ship industry to report on and improve the environmental performance of ocean shipping. Information and Communications Technology Supply Chain. Best Buy has more than 1, stores in the United States, all of which have many in-store displays.

Inthe company partnered with the Center for Sustainable Procurement CSP to explore ways to improve its procurement process for displays and define the criteria for making them more sustainable in the future. Dell wanted to improve the lifecycle sustainability impacts of its notebook computers. Please login Not a BSR member? Events Upcoming Events.Cancel my subscriptions. Don't cancel my subscriptions. In order to receive our emails, you must expressly agree.

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails. Once you've accepted, then you will be able to choose which emails to receive from each site. Carhartt is a great example. Amazon is the most referenced example. Source: Evan, Flikr. Of the millions of fleet vehicles on the road every day in North America, the overwhelming majority are managed by paper. A company switches from one logistics service provider to another and the transition is anything but smooth.

Reduce costs and improve customer service — the two main reasons why companies typically outsource their logistics operations.

How are companies leveraging supply chain visibility to deliver business benefits not just in transportation but across other supply chain and logistics functions? Below is a short list of the supply chain and logistics conferences scheduled for We conclude our series on supplier quality management SQM today with a look at some case studies and examples of benefits derived from the application of a supplier quality management system.

Do you have any VMI real-world stories or use cases? Analysis of case study is certainly one of the most popular methods for people from business management background. HP ''s case study is pretty unique. Case Studies. A Case Study. Everything about Apple Inc is the talk of the town, for examplethe new Ipad, Iphone, Apple Map or even the environmental and labor issues at its suppliers facilities.

CHEP is a perfect example of a company that has transformed its approach to supply chain design to build a more agile and efficient supply chain. Configured a highly structured and efficient reverse logistics program to supplement demand inventory and reduce sourcing costs.

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Google did not acquire a third-party logistics 3PL company or a logistics software vendor. The case studies we analyzed and discussed in his class opened my eyes and mind to the beauty of supply chain management, a field that was still relatively new to me at the time. I use this example to illustrate the challenges or, perhaps, the futility of making supply chain and logistics predictions.

The 5 worst supply chain screwups of 2016

In other casesas the saying goes, we simply fail to see the forest for the trees when making predictions. Almost 75 percent of US companies are experiencing capacity shortfalls in their supply chains, due to Coronavirus-linked transport disruptionsa new study has shown. A similar problem exists with supply chain and logistics software. As online retail has become such a massive catalyst for changes in supply chain and logistics thinking and practice over the last few years, I thought it worth greeting the New Year with a brief look at the ecommerce sector and how some of its players have performed in In his role, Ernest owns strategic sourcing, materials planning, customer care, and logistics operations globally.

Solutions, for examplecan take from 12 to 16 weeks to manufacture. I reflected on a session where our customer explained how they were transforming the customer experience in a unique way in logistics : by extending the planning horizon.

Visibility, however, has a much broader meaning, and this is a great example of other ways to apply the visibility concept. In their quest to achieve sustained transportation savingsmany companies are leveraging both technology and managed services from third-party logistics partners. Idahoan is a great example. This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies.Cancel my subscriptions. Don't cancel my subscriptions.

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supply chain failure case studies

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails. Once you've accepted, then you will be able to choose which emails to receive from each site. Supply chain disruptions span from day-to-day risks like malfunctioning equipment to high-impact threats like natural disasters. Agile Supply Chain concept has been discussed widely but the definition can be a bit vague.

In this article, we will explain how agile supply chain theories were developed and 7 ways to create agility in your organization.

TradeEdge — Demand Chain Management. Supply Chain Management.

KFC: an important MBA case study

Case Studies. The Infosys global supply chain management blog enables leaner supply chains through process and IT related interventions. Discuss the latest trends and solutions across the supply chain management landscape. Another wildcard is a year that featured more natural disasters and incidents of supply chain disruption.

Who said supply chains are boring? Supply Chain Matters. Pharmaceutical supply chains demand end-to-end visibility The pharmaceutical industry is a huge global business with an intricate supply chain that demands visibility and transparency.

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Adding to the complexity, partners may own entire segments of the value chainmaking effective supply chain management seem almost impossible to achieve. Avoid supply chain disruption As the saying goes, the one constant is change. Luxottica presumably uses a dual sourcing and a base-surge strategy for some eyewear models with China being their low cost far away source for base supply and Italy being the close source to meet surges in demand.

Supply Chain Differences.Join ASCM today. Subscribe to SCM Now. Subscribe to this weekly e-newsletter. ASCM research cuts through the clutter and brings you critical ideas and innovations in supply chain management, best practices, how-to steps, and practical advice that give you and your organization a competitive advantage.

APICS, through a partnership with The Manufacturing Institute, explores how manufacturing and supply chain can attract, retain and advance women. Most popular apics authors. The integrated theory of constraints is a union of the traditional theory of constraints TOClean, and six sigma, and thus often is referred to as iTLS. It is a continuous process improvement methodology created by operations expert and author Reza Pirasteh. The goal is to help organizations deliver their best productive potential by optimizing process efficiency and profitability, as well as aligning products and services.

As market demand increases, process requirements intensify, and competition gets tougher, smart business leaders choose to restructure production management. This management of process losses, productivity gains, efficiencies, and simple improvements creates great opportunities. One aspect that defines this management shift is the requirement for shorter delivery lead times. This also has implications for production lead time, setup time, and response time.

Cutting production lead time is the most critical of these goals—and thus deserves a detailed study of the production process that enables supply chain and operations management professionals to monitor and measure it and to obtain information that, once correctly analyzed, can feed action plans for implementation improvements.

Within the iTLS methodology, each continuous improvement tool or technique plays a specific role in order to optimize operational profitability, quality, and cycle times:. Sales representatives are located throughout the national territory. One major goal of the project was a lead time reduction, which was deemed essential to growing sales, adapting inventory levels to more closely align with market demand, and reducing waste.

In addition to these necessities, intangible benefits were considered—specifically, interdepartmental conflict reduction and heightened customer satisfaction. Over a project duration of seven months, employees achieved the following seven steps of iTLS. Step 1.

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Identify the constraint. In addition, several flows interact with external processes, making control even more difficult. The process flow was appropriately mapped by team members in order to allow them to identify constraints. The applied method was drum-buffer-rope, borrowed from the traditional TOC. From the process map, it was observed that the computer numerical control CNC machine group was where the majority of flows converged.

Complementing the analysis, a Pareto graph was used to rank and identify the equipment workload usage and determine which equipment had higher overloads. The Pareto graph confirmed what was observed in flow mapping: The constraints were in the CNC machines.

Although the press machine had a higher overload, it was not considered as a constraint because there were possibilities of two more shifts to be added to that activity.

Step 2. Exploit the constraint. Once the constraint was identified, all other processes feeding the constraint were subordinated.

This ensured that there were no situations that could cause disruptions to the process of feeding the constraint with the conforming parts. In addition, buffers were created to ensure that the CNC machines did not stop due to lack of raw material availability. Further, to maintain continuity of the subsequent flows and account for the probability of random disruptions in case the constraint stops, a buffer was created after the constraint. The buffer size considered the safety stock, consumption rate, lead time, and supplier minimum order quantity limitations.

The buffer was designed and allocated only for the constraint resource. The project team then performed simulations that considered several scenarios and combinations of buffer times and quantities for the desired precision level.

The model identified the best fits and potential shortcomings and strengths.When you consider the speed with which information travels, boards should not be surprised when public relations disasters such as the horse meat scandal take place.

Supply Chain Management Case Studies

The report identified seven underlying factors that tend to be present whenever supply chains go wrong. These are:. Offshoring, making it increasingly difficult for firms to monitor supply chains adequately. Increasing complexity of supply chains, meaning companies were often unaware of who their suppliers were subcontracting to. Geographic clustering, making manufacturers vulnerable to a localised disaster such as the Japanese tsunami of Just-in-time production methods, which have reduced the time to recover from supply chain failure.

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supply chain failure case studies

Supply chain. Supplier relations. JOIN Login. Coronavirus: rival firms allowed to collaborate. India lifts drug export ban after Trump threat. Coronavirus: Primark announces wage fund for garment workers. Procurement pay rises above national average. Six ways to improve your personal performance. Procurement gender pay gap at senior levels 'exceptionally worrying'.

Grenfell firm deferred fees to avoid OJEU tender. Women in cocoa supply chains 'see little return'. Kellogg's updates sourcing policy after UK schoolgirls' campaign. Procurement should ensure public sector AI transparency. Coronavirus: be 'cautious' around citing force majeure. Coronavirus: is it a force majeure? DP World wins ruling over Djibouti port seizure. Coronavirus: CPOs give their advice. Coronavirus: half of firms have experienced force majeure.

Weathering the coronavirus financial No room for manoeuvre in lean supply How to fix procurement after Grenfell.


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